53 – Why Teamship is the Future of Leadership

53 – Why Teamship is the Future of Leadership

by | Apr 8, 2025

Welcome to this week’s edition of Impactful Teamwork, where we’re reimagining the future of business leadership. Today I want to share a transformative concept that I believe will shape the next era of high-performance business: Teamship.

As businesses scale, the traditional top-down leadership model is rapidly becoming outdated. We need something more collaborative, more resilient, and radically more human. That’s where Teamship comes in—a new approach to leadership that puts the collective power of the team front and center.

What Is Teamship?

Teamship is a progressive, shared leadership model that emphasises collective ownership, mutual trust, and dynamic collaboration. Unlike the command-and-control structures that most businesses have inherited from military-style hierarchies, Teamship invites every team member to step up, lead from where they stand, and co-create outcomes.

Rather than relying on one heroic leader to make all the decisions, Teamship recognises that the best solutions arise when diverse voices contribute and when leadership is situational, shared, and earned.

Why Teamship Now?

The need for Teamship has never been more urgent. Business leaders today are facing:

  • Geopolitical uncertainty

  • Disruption from AI and automation

  • Climate instability

  • Rising expectations from younger, purpose-driven employees

These dynamics demand agility, adaptability, and alignment—qualities that Teamship fosters by design. The lone leader model simply can’t keep pace with the speed and complexity of today’s environment.

Action Step: Reflect on a recent business challenge. Could the outcome have been improved by broader input or shared responsibility? That’s the Teamship lens in action.

The Shift from Leadership to Teamship

For decades, leadership has been viewed as a role or title—something held by the few at the top. But in the world of scaling businesses that’s no longer effective. Leaders can’t possibly hold all the answers, especially when rapid growth creates new layers of complexity every day.

Teamship flips the script. It moves from:

  • Hierarchy to shared ownership

  • Control to trust

  • Individual brilliance to collective intelligence

“Everyone leads from where they stand.” — That’s the heart of Teamship.

Real-World Benefits of Teamship

When businesses embrace Teamship, the results speak for themselves:

1. Increased Engagement and Retention

Gallup reports that only 23% of employees globally are actively engaged at work. The root cause? A lack of trust, inclusion, and autonomy. Teamship reverses this trend by empowering everyone to lead and contribute meaningfully.

2. Faster Innovation and Problem-Solving

In high-trust environments where psychological safety is prioritised, teams feel free to explore, challenge, and innovate. With Teamship, you get faster decision-making because you’re tapping into the full range of your team’s collective creativity.

3. Greater Resilience and Agility

Shared leadership fosters more resilient teams. They recover quicker from setbacks and adapt more effectively because they’re not waiting for top-down direction—they’re already in motion.

4. Aligned Momentum and Reduced Burnout

When energy, trust, and curiosity flow freely across the team, performance is amplified and burnout is minimised. You create momentum without sacrificing wellbeing.

Challenges to Adopting Teamship

Let’s be real—this shift isn’t always easy. Here are a few obstacles I see business leaders face when transitioning to Teamship:

1. Letting Go of Control

This is often the hardest step. Many leaders fear that stepping back means losing influence, but in reality, the opposite is true. As I often say, horses don’t follow force—they follow presence, clarity, and trust. And human teams are no different.

Action Step: Identify one area where you can delegate more ownership this week. Observe what shifts in engagement and initiative as a result.

2. Lack of a Clear Framework

Many teams know they want more collaboration, but they don’t know how to achieve it. That’s why I created the Unbridled Teamship Roadmap—a step-by-step model rooted in natural herd dynamics and modern leadership science.

3. Cultural Resistance

Teamship challenges the status quo. It calls for a disruption of traditional power dynamics and ego-driven behavior. That kind of transformation needs courageous role-modeling from senior leaders.

4. New Skills Are Required

Teamship requires emotional intelligence, communication, and self-awareness—not just from the leader, but from every team member. My experiential coaching sessions with horses are designed to accelerate the development of these crucial skills by making the invisible visible.

Action Step: Prioritise team training that develops emotional intelligence and self-awareness alongside technical skills.

The Three Pillars of Teamship

To embed Teamship in your organization, focus on activating these three powerful levers:

1. Trust

Trust is the foundation of high-performing teams. It’s built through authenticity, consistency, and empathy. Without psychological safety, collaboration stalls.

Action Step: Introduce regular “trust check-ins” during team meetings to surface hidden concerns and strengthen connection.

2. Energy

Teamship honors energy as a strategic asset. That means recognizing the importance of rest, renewal, and sustainable performance—just like horses who expend energy when needed and then return to grazing to recover.

Action Step: Build intentional recovery time into your team’s workflow—whether it’s a no-meeting day, mindfulness moments, or short walking meetings.

3. Curiosity

Curiosity fuels reinvention and learning. In Teamship cultures, questions are valued more than assumptions, and experimentation is encouraged.

Action Step: Start your next team meeting by asking, “What are we curious about this week?” Then explore the answers together.

From Control to Connection: The Call to Action

Teamship isn’t a buzzword—it’s a paradigm shift. It’s about moving from control to connection, from independence to interdependence, and from silos to synergy.

If you’re scaling a firm, embedding Teamship can unlock the momentum you need to grow sustainably, while keeping your people engaged and your purpose intact.

So what’s one action you will take this week to start applying Teamship in your business?

Take the First Step: Discover Your Teamship Score

If you’re ready to explore how Teamship could transform your business, start by taking my free diagnostic: Turbocharge Your Team Quiz. It’s based on the Unbridled Teamship Roadmap and will give you personalised insights into where your team stands across the nine accelerators and three levers of Teamship.

Once you’ve completed the quiz, you’ll be invited to book a Turbocharge Your Team Audit, where we’ll explore how to bring these principles to life in your organisation.

Show Notes:

Here are the highlights from this episode:

00:00 Introduction to Impactful Teamwork

00:26 Welcome to the Podcast

01:42 Introduction to Teamship

02:15 The Evolution from Leadership to Teamship

05:41 Defining Teamship

07:27 The Urgent Need for Teamship

12:54 Challenges in Implementing Teamship

15:55 Business Benefits of Teamship

18:06 Core Pillars of Teamship

19:55 Conclusion and Next Step

52 – Consistency Creates High-Performing Teams Over Time

52 – Consistency Creates High-Performing Teams Over Time

by | Apr 1, 2025

This week marks a major milestone for me—Impactful Teamwork has officially turned one! That’s 52 weeks of consistent podcasting, sharing insights, stories, and strategies to help business leaders build high-performing teams. As I paused to reflect and celebrate this achievement, two powerful themes emerged: Consistency and Celebration—the often-overlooked cornerstones of sustainable team performance.

Why Consistency is a Leadership Superpower

Consistency isn’t flashy, but it’s foundational. In a world that’s constantly shifting, your ability to show up reliably for your team becomes a stabilising force. It builds trust, enhances accountability, and creates psychological safety—the fertile ground in which collaboration, innovation, and performance thrive.

Insight 1: Show Up Predictably

Your team needs to know how you’ll respond in various situations. When your behaviour aligns with your values day in and day out, you build a culture where people feel safe, seen, and empowered to contribute their best. Predictability doesn’t mean being robotic—it means being anchored.

✨ Try This: Start your meetings with a consistent structure or ritual—like a quick round of wins or a shared intention. This simple act fosters rhythm and reliability.

Insight 2: Use Consistency to Compound Impact

Drawing from the principle of Kaizen—small, consistent improvements—think of consistency as “compound interest” in leadership. One percent better each day may seem minor, but over time, the results are transformational.

Consider this: just as one daily chocolate bar can quietly add 10kg over two years (as I’ve personally experienced!), one small act of leadership—each day—can reshape your team culture.

✨ Try This: Choose one leadership behaviour to consistently apply this month—perhaps regular 1:1 check-ins or timely feedback—and track its impact.

Insight 3: Be the Calm Amid the Storm

Especially during change or crisis, your steadiness gives your team certainty. When you model grounded leadership, your team feels safer to navigate ambiguity and contribute with confidence.

✨ Try This: Take 2–3 minutes daily to ground yourself before team interactions. Breathe deeply, reconnect with your purpose, and then engage from a place of calm clarity.

Celebration: The Secret Sauce of Sustainable Success

While consistency builds the structure, celebration is the fuel. Yet so many leaders skip this crucial step. We hit a goal and move on to the next, leaving effort unacknowledged and engagement untapped.

Insight 4: Make the Invisible Visible

Celebration turns effort into visibility. When you pause to recognise wins—big or small—you reinforce the behaviours you want to see more of, from collaboration to creativity.

✨ Try This: Implement a “Friday Wins” moment, where each team member shares something they’re proud of from the week.

Insight 5: Celebrate Effort, Not Just Outcomes

In a volatile world, outcomes often shift. What matters is the effort, learning, and collaboration that got you there. Recognising this builds resilience and a growth mindset.

✨ Try This: After a project concludes, hold a “Retrospective Celebration” focused not just on results, but lessons learned and contributions made.

Insight 6: Understand the Science Behind It

Celebration is more than a feel-good activity—it rewires the brain. It releases:

  • Dopamine, the motivation chemical that says, “That felt good, do it again.”

  • Oxytocin, the connection hormone that deepens trust and belonging.

Leaders who celebrate frequently build more motivated, engaged, and collaborative teams.

✨ Try This: Tie recognition to your core values. “You showed great initiative in aligning with our value of innovation when you created that new process.”

Don’t Let Celebration Backfire: Make It Personal

A story I shared in the podcast perfectly illustrates this. A top-performing salesperson received a case of champagne as a reward—except he didn’t drink. The gift didn’t just fall flat—it caused him to resign.

Moral of the story? Know your people.

✨ Try This: Ask each team member how they like to be recognised—publicly or privately, through words, experiences, or gifts.

Ways to Celebrate Without Breaking the Bank

Celebration doesn’t need to be elaborate. Small, genuine gestures matter most.

  • A handwritten thank-you note

  • A shout-out in a team meeting

  • A peer-nominated recognition system

  • A surprise coffee from their favorite café

  • A “Wall of Wins” in the office

These moments create emotional anchors that increase team loyalty, energy, and satisfaction.

Make Celebration a Strategic Habit

Celebration isn’t fluff—it’s a strategic lever. Teams that feel recognised and appreciated are more likely to stay engaged, go the extra mile, and remain loyal. Especially after completing tough projects, the pause to celebrate becomes a moment of collective pride and restoration.

✨ Try This: At the end of a project, don’t just do a debrief—host a mini celebration. Gather the team, express gratitude, and share what went well. Anchor the win emotionally and culturally.

Consistency + Celebration = Team Momentum

If consistency creates structure and reliability, and celebration fuels joy and motivation, then together they create unstoppable momentum.

This isn’t just leadership theory—it’s neuroscience, psychology, and human nature. My horses teach this lesson every day on our Unbridled Leadership retreats. They instinctively follow consistent, calm energy—and respond beautifully to positive reinforcement. Just like our teams do.

Final Reflection: Where Can You Be More Consistent and Celebratory?

  • Where are you already being consistent as a leader? Where could you improve?

  • What recent team win—large or small—deserves recognition?

  • How can you celebrate in a way that feels authentic, meaningful, and inclusive?

As Tom Peters says, “Celebrate what you want to see more of.” And I couldn’t agree more. Because what gets celebrated, gets repeated.

Here’s to another year of impactful Teamwork. I’m off to celebrate with the horses—how will you celebrate today?

Show Notes:

Here are the highlights from this episode:

00:00 Welcome to Our Anniversary Episode!

02:18 The Power of Consistency in Leadership

05:40 Personal Reflections on Consistency

09:58 Celebrating Milestones and Achievements

13:25 The Neuroscience Behind Celebration

16:26 Effective Ways to Celebrate in the Workplace

22:12 Final Thoughts on Celebration and Consistency

 

51 – Why Connection is the Cornerstone of Impactful Teamwork

51 – Why Connection is the Cornerstone of Impactful Teamwork

by | Mar 25, 2025

Welcome back to another edition of Impactful Teamwork – the podcast for business leaders who are committed to creating high-performing teams that are both purpose-driven and performance-focused. I’m Julia Felton, your host and guide, and in this week’s episode, I’m diving into a topic that keeps surfacing with clients, colleagues and even the horses I partner with in my leadership work – connection.

In today’s fast-paced, digital-first world – particularly in the midst of the AI revolution – true human connection is becoming a rare and precious commodity. And yet, it’s the very thing that’s needed most.

Whether you lead a multi-million-pound business or a fast-growing scale-up, your ability to connect authentically – with yourself, your team, and your stakeholders – could well be the difference between momentum and stagnation. So in this blog, I want to unpack the insights from this week’s podcast episode and explore how you can deepen connection to drive team performance and sustainable business success.

We’re Drowning in Noise – and Craving Connection

We live in a world saturated with information, marketing messages and AI-generated content. It’s getting harder to discern what’s real and what’s not. I was reminded of this during a recent workshop where we looked at an image of two people relaxing by a pool – a seemingly idyllic holiday scene. But when we looked closer, we realised the man had three arms. The image was AI-generated, and we’d almost missed the giveaway.

That moment reinforced something I’ve been noticing across boardrooms and workshops alike: people are craving authenticity more than ever before. They want to feel seen, heard, and valued – not manipulated, marketed to or managed at arm’s length.

Why Connection is a Leadership Imperative

In my book Unbridled Success, I talk about the importance of TLC – not in the sense of tea and sympathy, but Trust, Leadership, and Connection. These are the three essential pillars of effective teamwork.

Connection, in particular, underpins everything. It’s the invisible thread that ties your strategy to execution, your purpose to performance, and your people to each other.

As leadership expert John Maxwell puts it:

“Connection is the ability to identify with people and relate to them in a way that increases your influence with them.”

That influence, built on empathy and trust, is what drives buy-in, engagement, and ultimately results.

Four Levels of Connection That Drive Impact

So how do we connect more powerfully? In this week’s podcast, I share the four key dimensions of connection that I use in my work with clients (and horses!). These are:

1. Visual Connection – What People See

We remember 50% of what we see, but only 20% of what we hear. That’s why visual communication is such a powerful lever for leadership.

In our hybrid working world, tools like Zoom have become vital. They allow us to read body language, spot signs of fatigue or disengagement, and build rapport even from a distance. But it’s not just about being on camera – it’s about how you show up. Are you energised? Present? Authentic?

As a leader, your visual presence sends a message before you even speak.

2. Intellectual Connection – What People Understand

Your team needs to understand what your business stands for, where it’s headed, and why it matters. That starts with you being clear on your message and speaking about it with passion.

I remember a moment in a horse-led coaching session where a client was struggling to articulate her “why”. As she shared a list of logical business goals, my horse, Charlie, stood disengaged. Then, suddenly, she said: “This business matters because it will help me save elephants in Africa.” In that moment, Charlie walked straight over and put his head on her chest. Because finally – she was speaking from the heart.

3. Emotional Connection – What People Feel

We buy with emotion and justify with logic – and your team is no different. They don’t just want to hear your strategy; they want to feel your belief in it. They want to know you care.

One of my clients, let’s call her Susan, connected deeply with a pony named Olive during a retreat exercise. As she stood beside Olive, breathing with her, years of unprocessed grief surfaced. Olive responded by gently wrapping her neck around her. In that moment of raw emotional connection, healing and clarity emerged.

This kind of emotional resonance is powerful – and it’s just as important in business as it is in life.

4. Verbal Connection – What People Hear

While words may only account for 7% of communication, the right words matter. As Mark Twain said,

“The difference between the right word and the almost right word is the difference between lightning and a lightning bug.”

Your language sets the tone. Are you inspiring or diminishing? Are you empowering people or instilling doubt? Choose words that energise, uplift and align with your vision.

Remember – your team is listening for more than just instructions. They’re listening for meaning.

Connection Starts With You

Here’s the thing – you can’t connect with others until you connect with yourself. That means getting honest about what you want, what you believe, and what you stand for.

When I work with the horses, they always reflect back your internal state. They don’t respond to titles or targets – only to who you are in the moment. It’s a humbling reminder that leadership isn’t just about competence. It’s about congruence.

Why Connection is Your Competitive Advantage

In a world where AI can mimic voices and images, your humanity is your edge. People don’t want perfect. They want real. And connection – authentic, vulnerable, human connection – is the key to building trust, loyalty and high-impact teams.

So as you head into your next team meeting, pitch, or strategy session, ask yourself:

  • Am I truly connecting with this person?

  • Am I seeing them, hearing them, feeling with them – or just talking at them?

  • And am I showing up as the most authentic version of myself?

Listen to the Full Episode

This blog only scratches the surface of what we explore in this week’s Impactful Teamwork episode. So I invite you to take 20 minutes to tune in – whether you’re on your commute, out walking the dog, or taking a well-earned break.

Ready to Deepen Your Team Connection?

If today’s episode resonated with you and you’re curious about how to bring deeper connection into your team, I’d love to invite you to explore The Team IMPACT Framework – my signature process for transforming teams through trust, leadership and connection.

Drop me a message or connect via julia@businesshorsepower.com, and let’s chat.

Until next time, stay curious, stay connected – and keep creating impactful teamwork.

Show Notes:

Here are the highlights from this episode:

00:00 Introduction to Impactful Teamwork
00:55 The Importance of Human Connection
01:09 Connection in the Age of AI
03:09 The Triad of Trust, Leadership, and Connection
03:34 Building Strong Relationships
04:41 Connecting with Yourself
05:24 The Power of Passion in Connection
05:59 Empathy and Understanding in Connection
07:17 Lessons from Animals on Connection
10:00 The Four Components of Connection
10:22 The Visual Impact of Connection
13:26 Intellectual and Emotional Connection
19:25 Verbal Connection and Positive Language
21:33 Authenticity in Connection
22:30 Conclusion and Invitation to Reflect

50 – Impact Your Leadership Through Intentional Legacy

50 – Impact Your Leadership Through Intentional Legacy

by | Mar 18, 2025

In a recent episode of my podcast, Impactful Teamwork, I explored a deeply personal yet profoundly important topic for leaders: the Law of Legacy. This theme resonated powerfully with me following the recent passing of my horse, Coach Toby, whose remarkable influence on hundreds of leaders and teams reinforced the importance of intentional legacy.

What is Legacy in Leadership?

As leaders, our lasting value is often measured not just by what we achieve personally, but by how successfully we enable others to carry forward our vision and values. Legacy, at its core, answers the reflective question:

“What do we want people to say at our funeral?”

Many leaders avoid considering this. Yet, it is crucial because it drives intentional living, proactive leadership, and strategic succession planning. Eleanor Roosevelt aptly captured this idea when she said:

“Life is like a parachute jump. You’ve got to get it right the first time.”

Coach Toby’s Inspiring Legacy

My own awareness of legacy deepened significantly through my horse Toby, who inspired the creation of Business HorsePower. Toby became not just a horse, but a mentor, challenging business leaders to develop trust, certainty, and authentic leadership. Surprisingly demanding, Toby taught countless teams about effective leadership, clear communication, and the power of connection. His legacy includes clients who, empowered by their experiences, boldly transitioned to entrepreneurship or secured dream career opportunities.

Toby exemplified intentional legacy, influencing hundreds with clarity and purpose—exactly what leaders should aim for.

Actionable Insights for Corporate Leaders

1. Define the Legacy You Want to Leave

Most people drift through life, accepting outcomes passively. Exceptional leaders, however, intentionally define their legacy. Consider what you truly value and how you want to impact future generations. For me, legacy involves creating workplaces where individuals thrive and recognising nature as a blueprint for sustainable leadership. Ask yourself:

  • What core impact do I want to leave?

  • How will my actions today align with this legacy?

2. Live Your Legacy Daily

To lead effectively, you must embody your legacy every day. This builds credibility and reinforces your vision clearly to those around you. If your legacy involves collaboration and empowerment, demonstrate this consistently. I personally believe that business can be a powerful force for good, driving meaningful global change beyond traditional avenues like government and media.

3. Choose Who Will Carry Your Legacy

Succession planning is frequently overlooked but is vital. Leaders must proactively identify and mentor successors who can continue their vision. In scaling businesses, especially, leaders often become bottlenecks, impeding growth because they haven’t developed successors. Reflecting on my corporate career, I recognised the importance of succession planning clearly during my sabbatical, when I successfully prepared a deputy to step into my role.

Coach Toby illustrated effective succession planning by naturally enabling another horse, Thistle, to step forward, though this also highlighted the importance of mentoring successors carefully, ensuring they’re ready to lead.

4. Pass On the Baton Effectively

Leadership expert John Maxwell outlines four levels of legacy creation:

  • Achievement: Doing significant things independently.

  • Empowerment: Equipping others to do big things for you.

  • Significance: Developing leaders who collaborate on great tasks.

  • True Legacy: Positioning leaders to succeed independently without you.

True leadership legacy is about removing yourself from daily operations, orchestrating success from a distance, and allowing others to flourish. Legacy is only realised when your organisation thrives independently of your direct involvement.

Real-Life Impact of a Thoughtful Legacy

Reflecting on my career, creating the first-ever global hotel benchmarks was an impactful legacy I inadvertently created. This data-driven initiative continues to guide industry standards today, illustrating how lasting legacies often begin with pioneering ideas.

My journey with Coach Toby further shaped my current mission—awakening leaders to new, nature-inspired leadership models. Toby’s legacy is not merely his memory but a lasting impact, empowering people to transform their careers and lives meaningfully.

Your Leadership Legacy: What’s Next?

To truly lead with impact, intentionally crafting your legacy is essential. Reflect deeply:

  • Are you clear on the legacy you want to create?

  • How are your actions today shaping this future?

Intentional legacy leads to fulfilment and significant, sustained impact. Embrace your leadership role with clarity, courage, and purpose—just like Coach Toby did.

Take Action: Spend some quiet reflection time to write down your intended legacy. Share it with someone who will help hold you accountable. Remember, your legacy starts with conscious choices today.

Let’s lead consciously and leave legacies that genuinely matter.

Show Notes:

Here are the highlights from this episode:

00:00 Introduction to Impactful Teamwork
01:16 The Law of Legacy
01:33 Remembering Coach Toby
03:08 Living with Intentionality
06:48 Concepts of Legacy
11:19 Succession Planning
17:34 Final Thoughts on Legacy

Reinventing Leadership for the 21st Century: Why and How Leaders Must Evolve to Thrive in Chaos

Reinventing Leadership for the 21st Century: Why and How Leaders Must Evolve to Thrive in Chaos

by | Mar 13, 2025

In today’s fast-changing, unpredictable world, the leaders who thrive are not those who rely on past successes, rigid structures, or outdated management playbooks. Instead, the 21st century demands adaptive, forward-thinking, and continuously evolving leadership—a model built on reinvention.

Why Leadership Must Be Reinvented Now

The traditional models of leadership were built for a more stable and predictable world. Hierarchical structures, top-down decision-making, and long-term strategic plans worked in an era of slow-moving change. However, today’s world operates at an accelerated pace, driven by technology, globalisation, economic uncertainty, environmental shifts, and societal expectations.

The Data Speaks: Change Is No Longer an Event—It’s Continuous

  • 60% of businesses report that they need to reinvent themselves every three years or less just to survive​
  • One out of three public companies will cease to exist in their current form over the next five years—a failure rate six times higher than forty years ago​ 
  • The average lifespan of an S&P 500 company has dropped from 33 years in 1964 to just 12 years projected by 2027​
  • A Harvard Business Review study found that 75% of business transformations fail, largely because they approach change as a one-time initiative instead of an ongoing process.

Titanic Syndrome: The Danger of Holding on to the Past

One of the biggest threats to leadership today is what’s called Titanic Syndrome—when leaders and organisations, faced with disruption, create their own downfall by clinging to past successes, refusing to adapt, or ignoring emerging realities​

  • Nokia ignored the shift to smartphones.
  • Kodak invented digital photography but failed to capitalize on it.
  • Blockbuster laughed at Netflix’s online streaming model.

Each of these companies had the opportunity to reinvent, yet they chose stability over evolution—and paid the price.

The same applies to leadership. If leaders today fail to adapt, evolve, and reinvent their leadership approach, they risk becoming obsolete—just like the organizations they lead.

How to Reinvent Leadership for the 21st Century

Reinvention isn’t just a business strategy—it’s a leadership mindset and a system. And with 45% of CEO’s believing their business will not be viable in 10 years if it stays on the same path, it is now a leadership imperative.

Here’s a practical, action-oriented framework for leaders who want to future-proof their leadership and create organisations that thrive in disruption.

  1. Build a Reinvention Mindset: Adopt Nature’s Approach to Leadership

Nature is the greatest teacher of reinvention. The seasons change, ecosystems adapt, and animals evolve to new environments. Leaders should take inspiration from nature’s cycles of reinvention:

  • Winter (Reflection & Renewal) → Step back, assess, and let go of outdated methods.
  • Spring (Growth & Experimentation) → Test new strategies, encourage creativity, and allow fresh ideas to emerge.
  • Summer (Execution & Scaling) → Double down on what’s working and build momentum.
  • Autumn (Harvest & Preparation) → Celebrate wins, document lessons, and prepare for the next reinvention cycle.

👉 ACTION: Schedule quarterly “Seasons of Leadership” reviews where you assess what needs to be let go, nurtured, tested, scaled, and celebrated.

  1. Shift from Managing Stability to Leading Continuous Change

Leaders can no longer afford to react to change; they must anticipate, design, and implement it continuously.

Key Shifts in Leadership Thinking

Old Leadership Model New Reinvention Model
Change is a one-time project Change is a continuous system
Top-down decision-making Decentralized, empowered teams
Rigid long-term plans Agile, adaptable strategies
Risk avoidance Experimentation & calculated risks
Control and efficiency Innovation and flexibility

👉 ACTION: Use the Titanic Syndrome Diagnostic to evaluate where your leadership style may be clinging to outdated success patterns​

  1. Reimagine Your Leadership Role: Become a Chief Reinvention Officer

To succeed in the 21st century, leaders must go beyond traditional leadership models. You need to become a Chief Reinvention Officer—someone who anticipates change, designs new strategies, and implements transformation continuously.

The Reinvention Leadership Model

A reinvention-ready leader must master these six pillars​:

  1. Anticipation → Actively scan for emerging trends before they become disruptions.
  2. Experimentation → Test new ideas rapidly with a “fail fast, learn fast” mindset.
  3. Collaboration → Break silos and encourage cross-functional, cross-industry learning.
  4. Sustainability → Lead with long-term adaptability, not just short-term gains.
  5. Resilience → Create a culture that embraces uncertainty and sees change as an opportunity.
  6. People Empowerment → Equip teams with the skills, autonomy, and mindset to adapt.

👉 ACTION: Shift your leadership approach from command and control to inspire and empower—let your team lead reinvention at all levels.

  1. Reinvent Team Collaboration: From Hierarchies to Networks

Traditional hierarchical leadership no longer works. Teams today thrive in decentralised, agile, and purpose-driven environments.

How to Reinvent Your Team Structure

Traditional Teams Reinvented, Agile Teams
Rigid hierarchy Flat, cross-functional collaboration
Fixed job roles Fluid roles based on strengths & projects
Top-down decision-making Empowered, self-directed teams
Siloed departments Cross-functional networks

👉 ACTION: Introduce “Reinvention Labs”—teams dedicated to testing new ideas, processes, and leadership styles in small, controlled experiments.

  1. Build a Reinvention System: Make Change Part of Daily Operations

The best leaders don’t just talk about reinvention—they bake it into their organisation’s DNA.

How to Build a Reinvention System

  1. Create a “Reinvention Budget”—allocate resources specifically for innovation and experimentation.
  2. Measure What Matters—track metrics beyond financials, such as agility, adaptability, and team engagement.
  3. Celebrate Failure—reward learning and risk-taking, not just results.
  4. Make Learning a Non-Negotiable—continuous learning should be embedded in daily work, not just in annual training sessions.

👉 ACTION: Implement a “Reinvention Scorecard” to track how often your team is experimenting, adapting, and learning from failure.

The Future of Leadership Belongs to Reinventors

The leaders of the future will not be the ones who hold on to outdated structures, methods, or mindsets. They will be the ones who embrace change, continuously reinvent, and lead with adaptability.

Your Next Steps as a Reinvention Leader

  • Adopt Nature’s Reinvention Cycles—schedule seasonal leadership reviews.
  • Use the Titanic Syndrome Diagnostic to identify outdated leadership habits.
  • Empower Teams Through Reinvention Labs—let teams lead innovation.
  • Shift From Stability to Agility—lead reinvention, not just change.
  • Build a Reinvention System—make continuous learning and innovation part of daily operations.

💡 Final Thought: Reinvention is not a one-time project—it’s a way of life for 21st-century leaders. The question is not whether you need to reinvent, but how fast you can start.

Are you ready to become a Chief Reinvention Officer?

53 – Why Teamship is the Future of Leadership

49 – Building High-Performance Teams with David Cox

by | Mar 11, 2025

In this episode of Impactful Teamwork, I had the pleasure of speaking with David Cox, a seasoned expert in media operations and team leadership. With over 15 years of experience leading teams at Sky and Viaplay, David has successfully transformed chaotic teams into cohesive, high-performing units. His insights are invaluable for high-growth business leaders who are struggling to align their teams and drive productivity.

Here are the key takeaways from our conversation, along with practical actions you can take to build a high-performance team in your own organization.

1. Start with a Clear Vision and Shared Purpose

When David joined his team at Viaplay, he inherited a group of 30 disengaged employees working on just nine channels—far fewer than the team he had managed at Sky. He quickly realised that something needed to change. The first step was to establish a clear target operating model—a vision for where they wanted to be.

Action Steps:

  • Define your vision: Gather your leadership team and agree on what success looks like.

  • Engage your team: Ensure everyone understands the shared purpose and their role in achieving it.

  • Be adaptable: Recognise that the path to high performance isn’t linear—adjust your approach as needed.

2. Create Psychological Safety and Foster Trust

David emphasised that trust is the foundation of high performance. Without it, teams will struggle to collaborate effectively. He and his leadership team worked to create an environment where team members felt safe to share ideas, admit mistakes, and experiment without fear of blame.

Action Steps:

  • Hold regular one-on-ones: Get to know your team members on a personal level.

  • Encourage open communication: Create a culture where it’s safe to speak up.

  • Model vulnerability: As a leader, share your own challenges and mistakes to build trust.

3. Hire for Attitude, Not Just Skills

One of the biggest transformations came from changing the hiring process. Instead of focusing solely on technical skills, David’s team started hiring based on attitude and cultural fit. They designed a recruitment process that assessed collaboration, adaptability, and problem-solving skills.

Action Steps:

  • Implement team-based interviews: Observe candidates in group problem-solving exercises.

  • Look beyond experience: Prioritise adaptability and willingness to learn.

  • Consider a trial period: See how new hires interact with your team before making final decisions.

4. Cultivate Accountability

Many organizations struggle with accountability, but David used Christopher Avery’s Responsibility Process to help his team take ownership of their work. He differentiated responsibility (what’s assigned to you) from accountability (what you own and follow through on).

Action Steps:

  • Clarify roles and expectations: Ensure team members know what they’re accountable for.

  • Encourage ownership: Shift from blame and justification to personal responsibility.

  • Lead by example: Demonstrate accountability in your own actions.

5. Leverage Emotional Intelligence (EQ)

Emotional intelligence was a key pillar in David’s leadership framework. Recognising that every team member is unique, he took time to understand their motivations, fears, and communication styles. This helped create a more inclusive and engaged team.

Action Steps:

  • Listen actively: Ask deeper questions and pay attention to non-verbal cues.

  • Tailor your leadership style: Adapt your approach based on individual needs.

  • Promote team collaboration: Use exercises like a ‘talking stick’ to ensure everyone’s voice is heard.

6. Adapt to AI and Future-Proof Your Team

David sees AI as a tool for enhancing human potential, not replacing jobs. By automating repetitive tasks, AI can free up time for strategic thinking and creativity.

Action Steps:

  • Identify automation opportunities: Use AI to handle low-value tasks.

  • Upskill your team: Help them develop skills that complement AI.

  • Maintain a people-first approach: Technology should support, not replace, human judgment.

7. Don’t Underestimate the Leader’s Role

Even in a self-managing team, leadership remains essential. As David pointed out, removing leadership from a high-performing team can cause things to unravel quickly. The leader’s role shifts from micromanaging to orchestrating—ensuring that the team stays aligned, motivated, and continuously improving.

Action Steps:

  • Act as a guide, not a boss: Empower your team while providing strategic direction.

  • Stay involved: Even in self-managing teams, leadership presence matters.

  • Commit to continuous improvement: Keep refining processes and team dynamics.

Final Reflection: What Will You Implement?

David’s journey from chaos to cohesion at Viacom highlights the importance of vision, trust, accountability, and adaptability. Now, it’s your turn.

What’s one strategy from this conversation that you can implement in your own team this week?

Let us know in the comments or connect with David for further insights. And remember, building a high-performance team is a journey—one that starts with intentional leadership and a commitment to continuous growth.

Show Notes:

Here are the highlights from this episode:

00:00 Introduction to Impactful Teamwork
01:28 Understanding VUCA and Introducing BANI
03:52 Breaking Down BANI: Brittle
07:06 Breaking Down BANI: Anxious
08:45 Breaking Down BANI: Nonlinear
10:47 Breaking Down BANI: Incomprehensible
12:23 Addressing Anxiety in Teams
18:28 Core Competencies for Leaders in a BANI World
22:38 Conclusion and Call to Action
You can connect with David  here:
https://www.linkedin.com/in/dcox-bbtt/

48 – Leading Through Change: Embracing BANI Framework

48 – Leading Through Change: Embracing BANI Framework

by | Mar 4, 2025

Understanding the Shift from VUCA to BANI

For years, the business world has relied on VUCA—a framework that describes an environment characterized by volatility, uncertainty, complexity, and ambiguity. Originally coined by the military, VUCA helped leaders navigate an unpredictable world. However, as the pace of change accelerates and disruption becomes the norm, VUCA no longer fully explains the challenges we face.

In response, a new model has emerged: BANI. Coined by futurist Jamais Cascio in 2018, BANI captures the realities of today’s world, where systems and organizations are increasingly:

  • Brittle – Fragile structures that appear strong but break under pressure.
  • Anxious – Persistent uncertainty that fuels fear and indecision.
  • Nonlinear – Disruptions that unfold unpredictably, making outcomes hard to anticipate.
  • Incomprehensible – Complexity that defies understanding, even with vast amounts of data.

This shift in perspective forces leaders to rethink their approach. The strategies that worked in a VUCA world are now inadequate. To thrive in a BANI environment, leaders must cultivate new skills, foster resilience, and embrace adaptability. Let’s explore what each component of BANI means and how to lead effectively in this new reality.

Brittle: The Hidden Fragility in Our Systems

Brittle things often appear strong—until they suddenly shatter. Many business structures, supply chains, and economies operate under this illusion of strength. However, minor disruptions can have disproportionate consequences, revealing their fragility.

Consider these examples:

  • A small earthquake in Japan disrupted the production of a single microchip, bringing automobile manufacturing in Detroit to a standstill.
  • A CrowdStrike software update caused millions of Windows computers to crash, grounding flights and disrupting businesses worldwide.
  • The Ever Given cargo ship blocked the Suez Canal, halting global trade and escalating costs for businesses worldwide.

How Leaders Can Respond

To counter brittleness, leaders must focus on resilience and redundancy rather than pure efficiency. Instead of optimizing for short-term gains, organizations should:

  • Develop backup systems to ensure continuity when disruptions occur.
  • Diversify supply chains to avoid over-reliance on a single provider.
  • Foster adaptability in teams to encourage quick responses to unexpected challenges.

In a BANI world, resilience is a necessity, not a luxury. Organizations must prepare for disruptions before they happen.

Anxious: Leading Through Fear and Uncertainty

Anxiety in today’s world is not just occasional stress—it is constant. Unlike the uncertainty of VUCA, which allowed time for strategic planning, BANI’s anxiety is relentless. It affects individuals, teams, and entire organisations.

People worry about:

  • Job security—Will AI replace my role?
  • Economic stability—Can the business survive market shifts?
  • Political changes—How will global conflicts impact our industry?

The Problem with Anxiety

When people feel overwhelmed, they often freeze. This leads to:

  • Reduced innovation and risk-taking.
  • Slower decision-making.
  • Increased resistance to change.

How Leaders Can Respond

Leaders cannot eliminate uncertainty, but they can reduce its impact by:

  • Communicating openly—Silence breeds speculation. Clarity eases anxiety.
  • Empowering teams—Giving people control over decisions, even small ones, restores confidence.
  • Creating psychological safety—Encouraging dialogue and experimentation without fear fosters resilience.

Above all, leaders must provide a steady presence. Empathy and optimism are essential tools in countering the paralysing effects of anxiety.

Nonlinear: The End of Predictability

In a traditional business environment, effort and outcomes followed a logical path—work harder, achieve better results. That assumption no longer holds.

Small events can now trigger massive, unpredictable consequences.

For example:

  • The launch of DeepSeek AI in China erased trillions of dollars in market value almost overnight.
  • A single tweet from a CEO can alter stock prices more than a company’s official earnings report.

How Leaders Can Respond

Since predictability is no longer an option, leaders must:

  • Embrace agility—Rigid plans will fail in a nonlinear world. Flexibility is key.
  • Experiment rapidly—Small, iterative changes reveal what works before major investments.
  • Look for emerging patterns—Instead of predicting exact outcomes, focus on identifying trends and responding accordingly.

Success now depends on how quickly leaders can adapt to unexpected shifts. The ability to pivot is more valuable than a detailed long-term plan.

Incomprehensible: Making Decisions Without All the Answers

We are drowning in data, yet understanding it all is impossible. With AI advancements happening at an overwhelming pace, even experts struggle to keep up.

Every week brings a new breakthrough, making last month’s knowledge obsolete.

This presents a challenge: if leaders wait for complete clarity before making a decision, they will already be behind.

How Leaders Can Respond

To lead effectively in an incomprehensible world:

  • Trust intuition and experience—Analysis paralysis is a real threat. Sometimes, gut instincts matter more than excessive data.
  • Simplify where possible—Focus on the essentials rather than getting lost in complexity.
  • Accept uncertainty—The goal is not perfect knowledge but the ability to act decisively despite ambiguity.

What Leadership Looks Like in a BANI World

To navigate this environment, leaders must develop five key competencies:

1. Visionary Thinking

In a rapidly changing world, leaders must craft compelling narratives about the future. A clear vision transforms uncertainty into direction and anxiety into hope.

2. Agility and Adaptability

Since the future is nonlinear, leaders must expect change and pivot when needed. Encouraging teams to experiment fosters resilience.

3. Innovation and Reinvention

Rather than waiting for disruption, leaders should challenge assumptions and drive reinvention before it becomes a necessity. Creativity is no longer optional—it is a survival skill.

4. Relationship Building

Strong networks, trust, and collaboration are more important than ever. Seeking diverse perspectives enhances problem-solving and fosters innovation.

5. Resilience and Perseverance

Setbacks are inevitable. Effective leaders view failures as learning opportunities and keep their teams focused on long-term goals.

Final Thoughts: The Unbridled Leader’s Role in a BANI World

The old leadership models no longer work. When systems are brittle, leaders must build resilience. When anxiety pervades, they must offer clarity. When change is nonlinear, adaptability becomes essential. And when reality feels incomprehensible, leaders must act with confidence despite uncertainty.

This is why I advocate for learning from nature, particularly from horses. Horses have thrived for 65 million years by mastering adaptability, sensing danger before it arrives, and leading through trust rather than control.

If you want your team to develop the leadership skills needed for a BANI world, let’s have a conversation.

📩 Reach out for a complimentary discussion on how to future-proof your leadership team.

As a leader, what will you do differently this week to prepare for the challenges ahead?

Show Notes:

Here are the highlights from this episode:

00:00 Introduction to Impactful Teamwork
01:28 Understanding VUCA and Introducing BANI
03:52 Breaking Down BANI: Brittle
07:06 Breaking Down BANI: Anxious
08:45 Breaking Down BANI: Nonlinear
10:47 Breaking Down BANI: Incomprehensible
12:23 Addressing Anxiety in Teams
18:28 Core Competencies for Leaders in a BANI World
22:38 Conclusion and Call to Action

47 – Zombie Leadership: The Hidden Threat to Your Business Success

47 – Zombie Leadership: The Hidden Threat to Your Business Success

by | Feb 25, 2025

Welcome back to this week’s edition of IMPACTFUL Teamwork. I’m excited to have you here again, and I hope you’ve been enjoying the recent episodes and the amazing guests we’ve had on the podcast. Today, it’s just me, and I want to dive into a concept that’s really resonated with me lately, as it perfectly captures the challenges I see in leadership today.

At Business HorsePower, we are passionate about transforming leadership and business practices. We believe the traditional leadership models—especially those based on command-and-control hierarchies—simply aren’t fit for purpose in today’s rapidly changing world. It’s time to embrace a new approach to leadership, one that’s inspired by nature and designed for a world of constant change.

Recently, I came across a concept that perfectly explains many of the leadership challenges businesses face: Zombie Leadership. I absolutely love this term because it vividly describes a type of leadership that seems alive but is actually stuck in outdated, ineffective practices.

In this blog, I’ll unpack the concept of Zombie Leadership, discuss its impact on businesses, and offer insights into how we can shift to more effective leadership practices that are better suited for the modern business landscape.

What is Zombie Leadership?

Zombie Leadership describes leadership that’s disconnected from the needs of modern teams and organisations. It’s when businesses continue investing in leadership development without addressing the fundamental flaws in their leadership models. On the surface, everything seems polished, but when you look closer, the foundation is weak and crumbling.

At Business HorsePower, I see this happening time and time again. Organisations pour money into leadership training, yet they often fail to see the results they expect. Leaders might be trained, but the underlying principles guiding their leadership approach don’t change. As a result, they continue operating in an ineffective, outdated way.

The Crumbling Foundation

I recently came across an analogy from my friend Jude Germain, which perfectly illustrates Zombie Leadership. She compares it to inheriting a grand historic mansion. From the outside, it looks impressive. But once you step inside, you notice the walls are cracked, the floors creak, and the foundation is crumbling. No matter how many renovations you make, you can’t fix a weak foundation.

This analogy perfectly mirrors what we see in leadership today. Many organisations are trying to build their businesses on leadership models that were designed for the industrial era. These models focus on command and control, which worked in the past but no longer meet the demands of today’s dynamic business world.

Zombie leadership continues because it benefits those in power. It doesn’t survive because it works; it survives because it maintains old power structures and supports the outdated “leadership industrial complex.”

The 8 Axioms of Zombie Leadership

Research by Haslam, Arif, and Abo in 2024 identified eight key axioms that define Zombie Leadership. These axioms are deeply ingrained in many businesses and, unfortunately, continue to hinder progress. Let’s take a closer look at these axioms and reflect on how they might show up in your organisation.

1. Leadership is All About the Leaders

Zombie Leadership often places leadership solely in the hands of those at the top. It defines leadership as a top-down, hierarchical process. But the reality is that leadership is about influence, not position. Effective leaders engage with their teams and understand their needs, rather than relying on their formal authority.

Action Point: Challenge the traditional top-down model. Encourage leadership at all levels of your organisation.

2. Great Leaders Have Specific Qualities

Many organisations believe that great leaders must possess certain qualities—such as intelligence, charisma, or vision. However, the most important factor is whether the team perceives these qualities. A leader may have exceptional skills, but if the team doesn’t recognise those qualities, the leadership is ineffective.

Action Point: Focus on building trust and rapport with your team. Leadership is about being relatable and understanding their perspectives.

3. Great Leaders Do Specific Things

Zombie Leadership suggests that effective leaders exhibit particular behaviours, such as fairness or initiating change. In reality, great leadership requires flexibility. The best leaders adapt their approach to the unique needs of their team and the challenges they face.

Action Point: Develop your emotional intelligence. Learn how to adjust your leadership style based on the team’s needs and circumstances.

4. You Know a Great Leader When You See One

Many organisations believe that great leaders are immediately recognisable. While it’s true that some leaders stand out, this belief overlooks the potential of others who may lead quietly and effectively in the background.

Action Point: Rethink what makes a great leader. Look for leadership qualities within your team and empower them to step up.

5. All Leadership is the Same

Zombie Leadership assumes that leadership is one-size-fits-all. However, leadership varies depending on the individual, the team, and the situation. What works in one context may not work in another, and the key to effective leadership is adaptation.

Action Point: Embrace the uniqueness of each leadership scenario. Cultivate leadership that adapts to the circumstances.

6. Leadership is a Special Skill for Special People

In the past, many viewed leadership as an elite skill reserved for a select few. Today, we know that leadership is a skill that anyone can develop with the right guidance and environment. Leadership isn’t about being “special”; it’s about being effective.

Action Point: Encourage leadership development across your organisation. Everyone can learn to be a leader with the right support.

7. Leadership is Always Good for Everyone

Zombie Leadership assumes that leadership is always beneficial for everyone. However, bad leadership can create inequality and division. Leadership should promote inclusivity, equality, and diversity.

Action Point: Ensure your leadership practices foster equality and inclusivity. Be mindful of the impact leadership has on your team and culture.

8. People Can’t Cope Without Leaders

Zombie Leadership promotes the idea that people cannot thrive without a leader. However, many teams today are self-managing and thriving without a designated leader. In some cases, leaders can even hinder progress.

Action Point: Foster a culture of self-management and autonomy. Encourage teams to lead themselves and collaborate effectively.

Moving Beyond Zombie Leadership

Zombie Leadership is pervasive because it’s deeply ingrained in many businesses. It feels comfortable and familiar, but it no longer serves the needs of modern teams and organisations. To overcome this, we need to embrace leadership that’s adaptive, inclusive, and capable of driving meaningful change.

I believe we need leaders who are willing to challenge the status quo and foster innovation. These leaders—whom I call trailblazing leaders—are the ones who can break free from the constraints of Zombie Leadership and create new, more effective ways of leading.

At Business Horsepower, we advocate for a leadership model based on agility, adaptability, and emotional intelligence. This model draws inspiration from nature, where every member of the team has the opportunity to lead in their own unique way.

Final Thoughts

Zombie Leadership has given me much to reflect on, and I encourage you to think about these eight axioms. Where are they showing up in your organisation? What can you do to reinvent leadership and create a more dynamic, effective leadership culture?

If you’d like to discuss how you can evolve your leadership approach, I’d love to hear from you. Together, we can build a leadership framework that fosters innovation, agility, and growth.

Thank you for reading, and I hope this exploration of Zombie Leadership has offered some fresh perspective. Let’s create the future of leadership—one step at a time.

If you’re ready to rethink your approach to leadership, get in touch today.

Show Notes:

Here are the highlights from this episode:

00:00 Introduction to Impactful Teamwork
01:43 The Concept of Zombie Leadership
05:57 The Eight Axioms of Zombie Leadership
16:57 The Role of GC Index in Combating Zombie Leadership
19:43 Conclusion and Call to Action

#46 – Using The GC Index To Create High-Performance Teams

#46 – Using The GC Index To Create High-Performance Teams

by | Feb 18, 2025

In today’s fast-paced business environment, leaders are constantly seeking new ways to build high-performing teams that can drive real impact. One of the most powerful tools I use in my work with clients is the GC Index, a revolutionary framework that helps organisations understand how individuals contribute to business success based on their energy for impact.

In a recent episode of my IMAPCTFUL Teamwork podcast, I had the pleasure of speaking with Nathan Ott, Chief Polisher of the GC Index, about how this tool is transforming the way teams operate. In this blog, I’ll explore the key takeaways from our conversation and show you how leveraging the GC Index can elevate your team’s effectiveness.

What is the GC Index?

The GC Index is a data-driven tool that measures an individual’s energy for impact, rather than personality or skills. Unlike traditional assessments, it focuses on the unique way each person naturally contributes to achieving business goals.

It categorises individuals into five key proclivities:

  1. Game Changers – Visionaries who generate original ideas and challenge the status quo.
  2. Strategists – Big-picture thinkers who create structured plans to drive success.
  3. Implementers – Action-oriented doers who ensure things get done efficiently.
  4. Polishers – Perfectionists who continuously refine and improve.
  5. Playmakers – Relationship-builders who connect people and create a collaborative culture.

Every person has a unique blend of these energies, and when a leader understands this, they can optimise team dynamics and maximise performance.

Why Energy for Impact Matters More Than Personality

Traditional hiring and team development often rely on personality assessments, but these can be too broad and subjective. The GC Index provides concrete data on how someone actually drives impact, helping leaders place people in roles that align with their natural strengths.

Nathan shared an example from a construction company where a leadership team of mostly Implementers was struggling to make strategic decisions. The only Strategist in the group—who happened to be the only woman—felt unheard. Once they used the GC Index, they realised she wasn’t being ignored because of gender bias, but because the group’s natural inclination was toward execution rather than strategy. Once they recognised her role as a Strategist, they began valuing her insights differently, leading to better decision-making.

This is a game-changer for organisations trying to foster diversity and inclusion. Instead of focusing on surface-level demographics, it highlights how people truly add value based on their thinking and action styles.

How the GC Index is Being Used to Drive Team Performance

1. Building Teams That Deliver Results

Many organisations create teams based on job titles or departments, but the GC Index allows leaders to form teams dynamically based on the type of work required. For example, a business launching a new product might need Game Changers and Strategists in the early stages, while Implementers and Polishers drive execution.

2. Reducing Team Friction and Misalignment

Ever wondered why some teams struggle with endless meetings and indecision? It’s often because they have too much of one proclivity and not enough of another. Nathan and I discussed how recognising proclivities helps teams balance strengths and weaknesses. If a team lacks Playmakers, communication may break down. If they lack Implementers, ideas never turn into action.

3. Enhancing Leadership Self-Awareness

As a leader, understanding your own proclivities is crucial. Nathan shared how he previously struggled as a traditional CEO because his strengths lie in Polishing and Game Changing, rather than strategic planning. By appointing a Strategist as his second-in-command, he created a more effective leadership structure that allowed both of them to play to their strengths.

This is a powerful lesson for any leader: You don’t have to be great at everything, but you do need to surround yourself with people who complement your energy for impact.

Making GC Index Data Actionable

It’s one thing to assess a team’s proclivities; it’s another to use the insights to drive real change. Here’s how you can start:

  1. Assess your team – Use the GC Index to map out where each person’s energy for impact lies.
  2. Align roles with strengths – Ensure individuals are working in areas where they thrive.
  3. Create dynamic teams – Build project teams based on the type of work, not just hierarchy.
  4. Adjust leadership styles – Lead in a way that leverages the strengths of your team.
  5. Use GC Index insights in hiring – Hire based on energy for impact rather than just experience.

Let’s Talk About Your Team

The GC Index has already transformed over 9,000 organisations, helping leaders create more collaborative, engaged, and high-performing teams. If you’re struggling with misalignment, disengagement, or underperformance in your team, I’d love to help.

Are you ready to unlock the full potential of your team? Let’s have a conversation!

Book a call with me to explore how the GC Index can revolutionise your team’s performance.

Until next time, do good, be great!

Show Notes:

Here are the highlights from this episode:

00:00 Introduction to the GC Index

08:24 Understanding Energy for Impact

09:28 Explaining Proclivities and the GC Index Model

11:09 The Role of Different Proclivities in Organizations

12:59 Personal Experiences with the GC Index

16:36 The Importance of Team Dynamics

20:21 Diversity and Inclusion with the GC Index

24:29 Real-World Applications and Success Stories

34:18 Conclusion and Final Thoughts

Further Reading:

  • Download the DNA of a Game Changer report here
  • Learn more about the GC Index here

 

 

Lead with Heart: The Secret to Thriving as a Business Leader

Lead with Heart: The Secret to Thriving as a Business Leader

by | Feb 14, 2025

Why Leading with Heart Matters More Than Ever

In today’s fast-paced world, change is constant, and uncertainty is everywhere. The news is filled with stories of economic instability, global challenges, and workplace stress. As business leaders, it’s easy to get swept up in the chaos, leaving us feeling disconnected—from ourselves, our teams, and even our purpose.

Yet, despite the pressures, we always have a choice. We can react to challenges with frustration and fear, or we can embrace heart-centred leadership—a leadership style that fosters resilience, connection, and clarity even in turbulent times.

The Power of a Heart-Led Leader

The most effective leaders don’t just lead with their minds; they lead with their hearts. By cultivating trust, authenticity, and emotional intelligence, they inspire others, create stronger teams, and build organisations that thrive. Research from the Institute of HeartMath shows that emotions such as appreciation, care, and compassion lead to physiological coherence. This state enhances decision-making, reduces stress, and boosts overall performance.

A heart-centred leader embodies:

✔️ Appreciation – Recognising contributions and celebrating successes.
✔️ Compassion – Supporting their team, particularly in times of challenge.
✔️ Authenticity – Leading with honesty and vulnerability to build trust.
✔️ Connection – Creating meaningful relationships that strengthen collaboration.

Daily Practices to Lead from the Heart

Integrating heart-centred practices into your daily routine can significantly improve your leadership impact. Consider these simple yet powerful habits:

⭐ Begin your day with gratitude – Take a moment to reflect on what’s going well. A gratitude practice shifts your mindset and builds resilience.
⭐ Set positive intentions before interactions – Whether it’s a meeting or a conversation, pausing to cultivate a positive mindset enhances connection.
⭐ Listen with empathy – Give your full attention during discussions, focusing on understanding rather than just responding.
⭐ Reframe negative thoughts – When challenges arise, avoid dwelling on problems. Instead, shift your focus towards solutions and possibilities.
⭐ Foster meaningful connections – Make time to check in with your team, not just about work, but about their well-being. Strong relationships fuel productivity and engagement.

The Science Behind Heart Coherence

Leading with heart is more than just a feel-good concept—it’s backed by science. Heart coherence occurs when our heart, brain, and emotions are in sync, creating a state of harmony that improves performance and well-being. According to HeartMath:

✅ Coherence enhances clarity, intuition, and decision-making.
✅ Stress and fear create incoherence, reducing problem-solving ability.
✅ Heart-led leadership fosters team cohesion and strengthens workplace culture.

Why Horses Help Leaders Open Their Hearts

One of the most powerful ways I help leaders develop heart-centred leadership is through equine-assisted experiences. Horses, as highly sensitive and intuitive beings, provide immediate feedback on our coherence and presence. Their natural ability to sense authenticity makes them exceptional partners in leadership development.

Time and again, I witness profound shifts in my clients when they interact with the horses. Many experience an immediate sense of calm, clarity, and connection. Using HeartMath’s Inner Balance and emWave technology, I’ve measured these physiological changes in real-time. As leaders open up, they reconnect with their authentic selves—the part often hidden in corporate environments.

It’s not uncommon for participants to feel deeply moved during these sessions, sometimes even shedding tears. That’s because true leadership isn’t about leaving emotions at the door—it’s about embracing them, using them wisely, and leading with heart.

Are You Ready to Lead with Heart?

This Valentine’s Day, let’s redefine leadership—not just as a skillset, but as a heartset. If you’re ready to deepen your impact, strengthen connections, and lead with authenticity, let’s talk.

📩 Message me to book a heart-centred leadership session with the horses and experience the power of true connection.

(Article inspired by the Institute of Heart Math, Tips for Heart Based Living)

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